The group behindLatin America'scritical infrastructure

Case 01 — Ministerio de Salud Pública

We created the platform that Uruguay's Ministry of Public Health integrated into its communication channels (WhatsApp, Facebook Messenger, and web chat) to book vaccine appointments and get COVID-19 information to people. In the middle of the pandemic, we designed and implemented a scheduling solution that was simple and within everyone's reach, through the channels they use most.

Case 02 — ETED

We are expanding the fiber-optic infrastructure of the Dominican Electricity Transmission Company (ETED). Using Nokia DWDM technology, we will build and equip 23 new nodes across the country, creating a high-capacity transport network with 100 Gbps channels. As the first project of this scale to reach the most remote communities, it directly helps close the Dominican Republic's digital divide.

Case 03 — Check Point

Check Point, the global leader in cybersecurity, chose Isbel to outsource its technical support services for the first time, aiming to overcome the language barrier in the region. After an eight-month pilot, we built a team that today handles tier 2 support tickets across Latin America in Spanish and Portuguese. Thanks to this partnership, end users get specialized support with Check Point quality, in their own language.

Case 04 — Nokia

Nokia trusted us to design the architecture of a data transport network running across Mexico from north to south and east to west, for one of the country's largest telecommunications multinationals. The project keeps traffic flowing for its more than 20 million customers nationwide, nearly a sixth of the total population.